Improving customer service for REPs Members


The new REPs team

SkillsActive and Sports Coach UK have collaborated to create a partnership to run the Register of Exercise Professionals to make life easy for those who work in the sector.

Coachwise, the wholly owned subsidiary of Sports Coach UK, is now responsible for supporting members of REPs on a day-to-day basis. Coachwise has a 22-year successful track record of serving customers, on behalf of over 40 organisations, in the active sector.

SkillsActive retains independent responsibility for REPs membership criteria and endorsing training that counts towards REPs CPD points.

Coachwise has established an infrastructure and a seven-strong team (above) that is entirely dedicated to serving REPs members.

Tracé Barry, Head of Operations and Service at Coachwise (above, bottom right) explained what this means for REPs members:

There is nothing you need to do to your REPs records in relation to this change. Your personal data will now be processed and stored by Coachwise and all your data will be used and held in accordance with the requirements of the Data Protection Act 1998.

REPs will continue to be the largest register of fitness professionals providing employers and the public with the same confidence that the REPs badge has bestowed on its members since 2002.

All the benefits you currently enjoy will continue, but with this renewed investment in REPs, you will see big improvements too.

Here’s a snapshot of what’s going on behind the scenes.

1. We have refreshed the REPs Code of Ethics and Conduct, making it far more user-friendly for you.

2. Our professional editorial team is hard at work writing for the next journal, which you will receive in the autumn.

3. We have discovered that some of you have experienced problems uploading evidence for your CPD points, so we are working hard to fix this.

4. After that, we’ll be trying to find out more about what challenges you face so that we can evolve the REPs benefits to suit your needs.

To talk to the new REPs team, contact them on 0330 004 0004 or email


London Metropolitan University and SkillsActive Endorsement

Karl Grainger from London Metropolitan University gives us an insight into the fitness programmes offered at the university and why they decided to go for endorsement.

London Metropolitan University is a hugely diverse university, with a vibrant mix of students of all ages and all backgrounds.  An inclusive university, employability is at the core of the curriculum.  In our school we offer a range of Sports Science and Sports Therapy undergraduate degrees, and also a Sports Therapy MSc.  I am currently a personal academic tutor and lead the Training Principles and Biomechanics modules.


The university’s physiology lab

With ever increasing numbers of students attending university, and employability at the centre of our PISO (Project for Improved Student Outcomes), offering more applied work based learning qualifications will help our students into employment.  As a previous Personal Trainer I know the benefit of having a REPs recognised qualification on entering the workplace.  As our common first year already covered about 80% of the Skills Active Level 2 and Level 3 syllabus it seemed an obvious choice to go for Endorsement.

The benefits of endorsement to London Met are many but these were the 5 key factors that pushed us towards endorsement,

For the student:

  1. It gives graduates the additional qualifications they will need to either become gym instructors or personal trainers, which many move into.
  2. For the Sports Therapy graduates, it gives them a potential additional income stream when they start work.  All students can in effect take part time work as Gym Instructors and/or Personal Trainers from the end of their first year, given them a stronger financial position to take them through years 2 and 3 of their chosen degree – as well as improving their CV.
  3. Even though we have to charge a small amount for the courses, the students get the option of taking 2 valuable qualifications at a fraction of the cost of external providers.

For the University:

  1. By charging a nominal sum for the Level 2 and Level 3 courses, the whole project is self-funding.
  2. By including the REPs options in our prospectus, it gives the School and University an edge over other universities in the area that do not offer the qualifications.

We were endorsed just over 12 months ago, and have so far run the Level 2 course twice – to allow as many students as possible to take part.  Nearly 40 students have taken part so far.  For the forthcoming year, we have made modifications to our first year which means the Level 2 and Level 3 are now approximately 90% embedded into the students’ normal programme of study, so we’re looking at perhaps another 50 students taking the Level 2 and 20-30 taking the Level 3.

In 2016-17 we will be revalidating our degree programmes, so will be looking further at Level 2/3 embedding, and also looking at the Level 3 Exercise Referral and perhaps 2 or 3 of the Level 4 qualifications.  Our degree programme already contains a large proportion of the content, so is a real no-brainer when it comes to offering industry standard qualifications that our graduates can take out into the workplace.

If you are interested in endorsement for your HE programmes, contact the Professional Development team at


AfN endorsed so what now?

As you will know, last year the Professional Development team decided to remove nutritional programmes from our endorsement process. This was because we felt that such a specialised topic should be dealt with by a dedicated organisation, and we have therefore been working with the Association for Nutrition (AfN) to bring this about.

After a successful pilot, the first AfN endorsed programmes are coming through. So if you have been endorsed by AfN, what now?

Well, simply put the programmes through the Quality Training Portal in the usual way if you have a Multiple Endorsement, or, if you are operating under Single Endorsements, submit it through the Single Course submission form, where you will be able to bypass the normal evidence requirements.

In both cases, you must send through your official endorsement confirmation from AfN to Nothing can be endorsed without it!

If you have any questions, please contact the Professional Development team on 0203 434 4384 or

Do you want to offer your clients more?

Endorsed provider Human Kinetics invites you to look at little closer to find out what they can do for you.

For 41 years Human Kinetics has been involved in every area of physical activity, health and fitness. Today we have over 70 REPS endorsed online fitness courses.

Working in partnership with our global brand can offer you countless benefits such as; additional revenue streams, an enhanced reputation and the ability to provide a more well-rounded service to your clients.

Our niche courses will compliment your current services, whilst helping you enhance your CPD offering into areas that were not previously viable. We can increase your reach to fitness professionals worldwide, helping your business to grow and take the next step toward your goals.

We have courses covering everything from prenatal and postpartum exercise, to dumbbell and marathon training.

Our courses help your clients expand their knowledge and gain an original and competitive edge, in a very competitive market. Enabling them to cater to the needs of their customers in more ways than ever.

The Human Kinetics range of online courses is expanding rapidly, and with new courses appearing every month it is a great time to get involved.

Call Nick for further information and see how you can be the best training provider you can be:

0113 255 5665 (203)

Block Fit, the workout with a heart!

chicco groupBlock Fit, the creation of Chicco Slimani, is described as “The workout with a heart”. Since its launch last year at the “IFS” – The international Fitness Showcase in Blackpool – it has seen a meteoric rise with over 320 instructors trained in under 5 months and a national release across 67 Duncan Bannatyne gyms across the UK, from 2 May 2016.

Jacqui Hobbs, Professional Development Quality Manager, seated left of Chicco in the picture, talked to him about the why, when, where and what now.

How did Block Fit start?

Block Fit was inspired by my hero Bruce Lee’s concept where he took different fighting styles and created his own style of workout.  So I spent time researching what people might need and want from a class, and chose four styles that have been here since time immemorial, combined them together and Block Fit was born.

What is Block Fit?

Block Fit is a revolutionary fitness brand, and the first of its kind. It fuses 4 workouts in 1 class:  from Dance, Combat, High & Low and Yoga inspired moves and meditation, to an easy to follow block of choreography performed to upbeat motivational original music sung by yours truly.

How did you make the transition from singing to fitness? 

I just combined my two passions together, music & fitness …. because I sing on all of the Block Fit music which means it’s original and PPL free. I’ve been into fitness ever since I can remember from martial arts in my teens to natural bodybuilding in my twenties. I’ve lived my whole life helping  people to get active and  fit so I just saw it as a natural progression to take it from a hobby into a livelihood.

I also wanted Block Fit to stand on its own feet as a genuine product of quality and not just a fad by a public persona trying to jump on the fitness band wagon. So I qualified as an ETM (Exercise to Music) instructor, and did my assessor and tutor training so I can be certified to train instructors to the highest standards. This is where I met Jacqui Hobbs and the amazingly supportive team at SkillsActive who trained me, and have helped me get Block Fit endorsed and stand proud in the busy exciting CPD marketplace.

How did you find the endorsement process?

I didn’t realise just how much went into getting something endorsed, and I credit Tom, Hanna and Jacqui for helping me through it. I couldn’t have done it on my own but it has really made my idea a success.

How many calories does Block Fit burn?

According to your body type, age, and intensity, people burn between 650 to 1000 calories.

What are your future plans?

I have just returned from FIBO in Germany, where we met distributors from around the world who loved the Block Fit concept and want us to go out and showcase it across the globe from Europe, Africa and Asia to America. Judging by the reaction we are getting in the UK, my vision for it is to become a worldwide programme.

What does success look like?

Success to me is a healthy body and a healthy mind. To live life inspiring people by being the spark that fuels their fire to go higher and become a better version of themselves. Block Fit makes it possible for me to do that.

What is the Block Fit message?

Our message is very simple.

If it’s not universal we don’t teach it

And if it ain’t love we don’t preach it

Dream it-Believe it- Work for it- Achieve it 


To find out more about Block Fit, visit their website.

An update on the endorsement of nutrition based programmes


On 17th March, Public Health England launched the new Eatwell Guide and revised 5 A Day information.   The Guide replaces the previous Eatwell Plate and was required due to changes in the official recommendations for free sugars and fibre intakes. The new Eatwell Guide provides information on the proportions of the food groups that help individuals meet official advice and nutrient requirements.

To support fitness professionals, personal trainers, sports coaches and fitness class teachers provide the correct nutrition information to clients, Public Health England, along with Association for Nutrition (AfN) launched new standards for the  nutrition training and skill for fitness professionals in October 2015.  These new standards are called ‘AfN Competence Framework in Nutrition for Fitness and Leisure’ and are published here.

Following a call for interest, 12 nutrition courses aimed at fitness professionals working at levels 1-4 are participating in an AfN pilot to assess nutrition training and skill development to these new standards.  The pilot is supported by Public Health England and will be rolled out in summer 2016.  Its aim is to test a new quality assurance process in conjunction with Skills Active’s endorsement of nutrition courses.

Courses which meet the new standards will achieve AfN Course Certification at the appropriate level and will qualify for eligibility for REPS CPD points (a separate application to REPS post-certification will be required).

Once the first stage of the pilot concludes in May, the second phase of nutrition courses aimed at the fitness industry will apply for AfN Certification, before the scheme is opened to general applications.  Nutrition course teams interested in preparing an application for AfN Course Certification are strongly encouraged to get in touch with our friendly quality assurance team as soon as possible to understand the application process and the evidence required to demonstrate your course meets the new standards.

One significant shift in the new process is a solid emphasis on UK evidence-based nutrition science, and clear referencing in course material to up-to-date and scientifically sound nutrition resources and information. AfN Course Certification is also an assurance to course participants that the basics are secure – that the course is delivered by appropriately trained and supported staff; that there is adequate quality assurance of any assessments you might undertake; a complaints procedure if things go wrong;  and a commitment to evidence-based nutrition science and protection of the public from unsafe practice.

Whilst course participants successfully completing an AfN Certified course are not eligible to refer to themselves as a ‘Registered Nutritionist’ or ‘Dietician’ (a title protected by law), they will understand their  scope of practice in relation to the nutrition advice they give clients and the public, and adhere to a Code of Practice.  In addition, Government, employers and fellow professionals will  be confident fitness professionals’ nutrition practice meets PHE standards.

For more information on the work of AfN, and to learn more about AfN Course Certification, please visit or email

S&C Education leads the way

S&C education

Brendan Chaplin, CEO and Founder of Strength & Conditioning Education, has recently received approval from SkillsActive for his Level 4 Award in Strength and Conditioning:

“S&C Education has been developing coaches capable of working within elite sports since 2010 through our Mentorship programme, conferences, coaching workshops and more.

Most recently we have become the very first Endorsed Provider of the Level 4 Strength & Conditioning (S&C) Award through SkillsActive. This is a part of the industry that will continue to expand rapidly over the coming years, and we are extremely proud and excited that the wealth of experience and expertise of our team will be leading the way to develop the S&C leaders of the future.

Since obtaining our endorsement, we have received hundreds of enquiries, including many through the SkillsActive Quality Training Portal, which is an excellent indication that the industry is craving this qualification.

The endorsement process was extremely thorough which will ensure that the highest quality is maintained, meaning that successful graduates will be perfectly placed to become confident and competent S&C Coaches – capable of excelling in any environment.
The support we received from SkillsActive throughout the application process, and since the approval, has been commendable. We are absolutely delighted to be working with them to provide such a well devised qualification that will certainly raise the quality of the fitness industry within the UK and beyond.”

If you would like to  apply for endorsement for this award, visit the SkillsActive website to view the evidence checklist or call the Professional Development team on 020 343 3484 to find out more.

For more about S&C, visit their website.

Referrals through the QTP

Your Quality Training Portal page is not only a marketing and promotional tool for you to shout about your organisation and endorsed training or accredited qualifications – it is also a way of potentially getting direct referrals by using the Scheduling option.

Simply add the training venue in the Venue section on the menu, then go to Scheduling to bring your venue and programme together in order to create a referral table on your QTP page. Anyone interested in your training will be able to click on the Enquire link in the referral table to request further information by supplying their contact details.

If you need any help setting this up on your QTP contact us at 020 7840 1911 or

Training for the disabled

Inclusive Fitness Initiative has been collaborating with one of our endorsed providers looking at new, assessed CPD training aimed at fitness professionals working with the disabled. This is as a result of the removal of funding from this area, making it difficult for organisations to maintain the correctly qualified staff ratio. To support the sector, SkillsActive has removed the pre-requisite of a full disabled qualification as of 1 October 2015.

This will remain in place until funding is again available and the National Occupational Standards are reviewed.